Where Speakers Go
to Grow their Business

(240) 284-3152

Member Login:

  • HOME
  • Toni Newman - Catalyst For Touchpoint Innovation

Toni Newman - Catalyst For Touchpoint Innovation

  • 01/11/2014
  • 7:30 AM - 11:30 AM
  • Bethesda Marriott


Registration is closed


Learn how to use CUSTOMER EXPERIENCE INNOVATION to drive radical growth in your speaking business!

Five-time award winning business owner Toni Newman is passionate about helping you to grow your business.

Why you? No really… why you?
Why should your perfect customers hire you? Why you and not the speaker down the street or the trainer one province over or for that matter, why not the expert just like you who lives several continents away?
Every day our clients are looking for new and better reasons to do or continue to do business with us. If we can't provide them with those reasons; if we aren't clear on how to continually create, provide and demonstrate our value to those clients, they WILL go elsewhere. In fact for some of you, they may already have.


This high content, results focused session is designed to introduce you to a highly unique and incredibly powerful approach to customer engagement that will help you drive radical growth in your business.
This session will help you:
  • Gain a better understanding of the unique value that you bring to the marketplace
  • Think differently about how to differentiate yourself from your competition
  • Use customer experience innovation to drive customer engagement and radical business growth
Program Highlights:
  • Why being better isn’t good enough anymore
  • What’s the only question that your clients are really asking when they think about hiring you
  • Two types of thinkers – which one are you?
  • Why every business owner should own a bright red ladder
  • What three tasks you should be focused on more than any others if you really want to grow your business
  • Why getting stuck in the men’s bathroom was the best thing that ever happened to me
  • Customer Experience Innovation™ and how it can help you drive radical growth in your business
  • What monkeys know that most of us don’t want to admit

About Toni: A highly sought after business speaker and Innovation Catalyst, Toni has an uncanny ability to help her clients turn inspiration into innovation and ideas into results.

No one… simply no one… can match Toni’s uniquely integrated approach to customer experience innovation and both she and her clients have the results to prove it. Her powerful and passionate message, supported by practical tools and techniques, applies to businesses of all sizes and across all sectors.

Fluent in both English and French, Toni travels extensively working with business leaders who are committed to change and ready for results. Her approach is quite simply a breath a fresh air.

Entertaining and highly knowledgeable, authentic and exceptionally relevant, Toni brings a uniquely powerful mix of proven strategies, extraordinary creativity and real world business insight to the platform.

Toni Newman will be speaking January 11th, 2014 with NSA-DC at the Pooks Hill Marriott, Bethesda, MD.

7:30 Registration, Networking, Breakfast
8:30-11:30 Program


Come join us!
Bethesda Marriott 
5151 Pooks Hill Rd
Bethesda, Maryland
(301) 897-9400 
Get Directions

The National Speakers Association (NSA) is the leading organization for professional speakers. Since 1973, NSA has provided resources and education designed to advance the skills, integrity and value of its members and speaking profession.

Newsletter Sign up

Contact Us

Email: info@nsadc.org
Phone: (240) 284-3152

Copyright 2020 • NSA DC • Website Managed by Village Green Consulting LLC

Powered by Wild Apricot Membership Software